About This Book
It examines how psychological principles underpin selling, arguing that selling is a mental process of attracting attention, arousing interest, creating desire, and moving the buyer's will. It analyzes the salesperson's character, habits, and outward expression, and the buyer's mental states; describes preparatory stages, approaches, demonstrations, and closing techniques; and gives practical guidance on posture, tone, and suggestion to influence perception and decision. The text blends theory with actionable recommendations for shaping impressions, handling objections, and guiding purchase decisions by applying established psychological observations.
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