THE FOURTEENTH STREET STORE OF OTHER DAYS
By the early 'seventies Macy's had absorbed the entire southeastern
corners of 14th Street and 6th Avenue, and had come to
be a fixture of New York
The Macy store prided itself during that second generation, as now, upon its willingness to take up innovations, particularly when they showed themselves as possessing at least a degree of real worth. Mr. Macy, with his old fashioned prejudices against innovations of any sort, was gone. His successors took a radically different position in regard to them. Here was the electric-light—that brand-new thing which this young man Tom Edison over at Menlo Park was developing so rapidly. It was new. It had been well advertised; particularly well advertised for that day and generation. How it drew folk, to gaze admiringly upon its hissing brilliancy! Ergo! The Macy store must have an electric light. And so in the late autumn days of 1878 one of the very first arc lamps to be displayed in New York was hung outside the Fourteenth Street front of the store and attracted many crowds. It was hardly less than a sensation.
In the following autumn arc lamps were placed throughout all the retail selling portions of the store. Of course, they were not very dependable. Most folk those days thought that they would never so become. The store's real reliance was upon its gas-lighting; nice, reliable old gas. You could depend upon it. The new system was still erratic. So figured the mind of the 'eighties.
Soon after the first electric lamps, the store's first telephone was installed. It, too, was a great novelty, and the customers of the establishment developed a habit of calling up their friends, just so that they could say they had used it. Eventually the convenience of the device became so apparent that folk stood in queues awaiting their turn to use it, and the telephone company requested Macy's to take it out or at least to discontinue the practice of using it so freely.
In that day there were no elevators nor for a considerable time thereafter. All the store's selling was at first, and for a long time thereafter, confined to its basement and to its main-floor. Gradually it began to encroach upon small portions of the second story. This afforded fairly generous selling space; for it must be remembered that the establishment not only filled the entire east side of Sixth Avenue from Thirteenth Street to Fourteenth Street but extended back upon each of them for more than one hundred and fifty feet. Moreover it was beginning slowly to acquire disconnected buildings in the surrounding territory; generally for the purpose of manufacturing certain lines of merchandise—a practice which it has almost entirely discontinued in these later years. Then it still made certain things that it wished fashioned along the lines which its clientele still demanded. And even some of the upper floors of the older buildings that formed the main store group were partly given over to the making of clothing; of underwear; and men's shirts and collars in particular.
It was after 1882, according to the memory of Mr. James E. Murphy, a salesman in the black silk department, who came to the store in that memorable year, that the first elevator was installed in the store. Up to that time, as we have just seen, there had been no necessity whatsoever for such a machine. But the steadily growing business of the store—there really seemed to be no way of holding Macy's back—made it necessary to use upper floors of the original building for retailing and more and more to crowd the manufacturing and other departments into outside structures.
So Macy's progressed. It kept its selling methods as well as its stock, not only abreast of the times, but a little ahead of them. Miss Fallon, who was in the shoe department of those days of the 'eighties, recalls that up to that time the shoes had been kept in large chiffoniers—the sizes "2½" to "3½" in one drawer, "4" to "5" in the next, and so on. This meant that if a clerk was looking for a certain specified width—say "D" or "Double A"—she must rummage through the entire drawer until she came to a pair which had the required size neatly marked upon its lining. The mating of the shoes was accomplished by boring small awl holes in their backs and tying them neatly together. There was no repair shop in the shoe department of that day—merely an aged shoemaker who lived in a basement across Thirteenth Street and to whom shoes for repair were despatched almost as rapidly as they came into the store.
These methods seem crude today. But, even in 1883, they were in full keeping with the times. Merchandising was still in its swaddling clothes; the real science of salesmanship, a thing unknown. Yet men were groping through; and some of these men were in Macy's. You might take as such a man C. B. Webster, who came to the forefront of the business, soon after the deaths of Macy, LaForge and Valentine at the end of its second decade. In fact, his actual admission to the partnership preceded Mr. Valentine's death by a few months. A while later he married Mr. Valentine's widow. And when the last of the old partners was gone his was the steering hand upon the brisk and busy ship.
To help him in his work he brought to his right hand Jerome B. Wheeler, who was admitted as a full partner April 1, 1879, and who so continued until his complete retirement from business, December 31, 1887. Mr. Webster continued with the house for a considerably longer time, maintaining his active partnership until 1896 when he sold his interest in the business to his partners. He continued, however, to retain his private office in the Macy store, coming north with it from Fourteenth Street to Thirty-fourth in 1902, and, until his death four or five years ago, staying close beside the enterprise in which he had been so large a creative factor.
Webster and Wheeler are, then, the names most prominently connected with the second era of the store's growth and activity. They were bound to the founder of the house by blood-ties and by marriage. Mr. Webster's father—Josiah Locke Webster, a merchant of Providence, R. I.—and Mr. Macy were first cousins, their mothers having been sisters. The elder Webster and Rowland H. Macy were, in fact, the warmest of friends and so the proffer by the original proprietor of the store of an opening to his friend's son, came almost as a matter of course. Its educational value alone was enormous. Young Webster accepted. He joined the organization in 1876 and a year later was made one of its buyers. His worth quickly began to assert itself. And within another twelvemonth he had abandoned all idea of returning to his father's store in Providence and entered upon a partnership in the Macy business.
Many of the older employees of the store still remember him distinctly. He was a tall man, stately, conservative in speech and in manner—your typical successful man of business of that time and generation. Yet these very Macy people will tell you today that while his dignity awed, it did not repress. For with it went a kindliness of manner and of purpose. Nor was he—as some of them were then inclined to believe—devoid of any sense of humor. Mr. James Woods, who is assistant superintendent of delivery in the store today and who has been with it for forty-eight years, recalls many and many a battle royal with "C. B. W." as he still calls his old associate and chief, which they had together as they worked in the delivery rooms of the old Fourteenth Street store, hurling packages at one another and then following up with smart fisticuffs.
"In those early days," adds George L. Hammond, who came to the store in 1886 and who is now in its woolen dress-goods department, "I found Mr. Webster a most kindly man, even though taciturn. For instance, one day Mr. Isidor Straus came up to the counter with a man whom he had met upon the floor. They stood talking together. Mr. Straus told the other gentleman that he had recently met a Mr. Cebalos, known at that time as the Cuban Sugar King, and that Mr. Cebalos had spoken to him of having met such a fine gentleman, an American, in France; that this gentleman was evidently a man of education and large means and had said that he was in business in New York. Mr. Cebalos asked Mr. Straus if he had ever known his chance acquaintance in Paris—he was a Mr. Webster, Mr. C. B. Webster. To which Mr. Straus instantly replied: 'Of course I know him. He is the senior member of our firm.' Mr. Cebalos answered: 'What, the senior member of the firm of R. H. Macy & Co.? Why, he never told me that!'"
So much for old-fashioned modesty and conservatism.
The habit of reticence enclosed many of these older executives of Macy's. They were silent oft-times because they could not forget their vast responsibilities—even when they were away from the store. It is told of one of them that once in the middle of the performance in an uptown theater the thought flashed over him that he had neglected to close his safe—a duty which was never relegated to any subordinate. He arose at once from his seat and hurried down to the Store, brought the night watchman to the doors and strode quickly to the private office: only to find the stout doors of its great strong-box firmly fastened. The idea that he had neglected his duty was a nervous obsession. His was not the training nor the mentality that ever neglected duty.
Upon another occasion another partner (Mr. Wheeler) worried himself almost into a nervous breakdown for fear that there would not be enough pennies for the cashier's cage during the forthcoming holiday season. Mr. Macy's odd-price plan was something of a drain upon the copper coin market of New York. And at this particular time, the local shortage being acute, Mr. Wheeler took a night train and hurried to Washington, to see the Secretary of the Treasury. Late the next evening he returned to New York and went to the house of Miss Abbie Golden, his head cashier, at midnight, just to tell her that he had succeeded in getting an order upon the director of the Philadelphia Mint for $10,000 in brand-new copper pennies. After which he went home, to a well-earned rest.
Although Mr. Wheeler's connection with the store was for a much shorter period, he left upon it, at the end of its second era, much of the impress of his own personality. Like both Webster and Valentine, he also was indirectly related to R. H. Macy, having married Mr. Macy's niece, Miss Valentine. In appearance and in manner he was the direct antithesis of his partner, Webster. In the language of today he was a "mixer." Affable, direct, approachable, men liked him and came to him freely. The employees of the store poured their woes into his ears; and never in vain. He stood ready to help them, in every possible way. And they, knowing this, came frequently to him.
Mr. Wheeler left the store and organization in 1887, selling his interest in the enterprise to Messrs. Isidor and Nathan Straus—of whom much more in a very few moments. He became tremendously interested in the development of Colorado and, upon going out there in 1888, built up a chain of stores, banks and mines. He still lives in the land of his adoption.
One of Mr. Wheeler's keenest interests in the store was in its toy department. In this he followed closely Macy's own trend of thought and desire. For Macy's had already become, beyond a doubt, the toy-store of New York City. Starting eleven years after the foundation of the original store, this one department had so grown and expanded as annually to demand and receive the entire selling-space of the main floor. Each year, about the fifteenth of December, all other stocks would be cleared from shelves and counters, the willow-feathers, the fans and the fine laces would disappear from the little glass cases beside the main Fourteenth Street doors and in their places would come the toys—a goodly company in all, but strange—dolls, engines, blocks, mechanical devices, books.
And then, to the doors of the great red-brick emporium in Sixth Avenue would come New York Jr. He and she came afoot and in carriages, upon horse-cars of the surface railways and upon the steam-cars of the elevated, and before they entered stood for a moment at the great glass windows that completely surrounded the place. For there was spread to view a pantomime of the most enchanting sort. No theater might equal the annual Christmas window display of Macy's. No theater might even dream of creating such a vast and overwhelming spectacle. The Hippodrome of today was still nearly thirty years into the future.
The responsibilities of this vast undertaking alone were all but overwhelming. The twenty-fifth of December was barely passed, the store hardly cleaned of all the debris and confusion that it had brought, before plans for another Christmas were actively under way; Miss Bowyer, who specialized in the window display, taking Mr. Wheeler up to the wax-figure experts of Eden Museé in Twenty-third Street to order the saints and sinners and famous folk generally who came to the window annually at the end of December. One of the present executives of Macy's can remember being privileged, as a small boy, to go behind the scenes of the window pantomime. There he saw it, not in its beauty of form and color and light, but as a bewildering perplexity of mechanisms—belts and pulleys and levers and cams—an enterprise of no little magnitude.
While Miss Bowyer and her assistants were busy laying the first of the plans for another window display, Mr. Macy was off for Europe seeking a fresh supply of toys and novelties for New York Jr.'s own annual festival. Once in a while he touched a high level of novelty, such as the securing of the mechanical bird—which a moment ago we saw Margaret Getchell taking all to pieces and then placing the pieces together again, with all the celerity and precision of a Yankee mechanic. The mechanical bird appealed particularly to Mr. Macy's friend, Mr. Phineas T. Barnum. Mr. Barnum came often to the store in Fourteenth Street to gaze upon it and to listen to it. Perhaps he regretted that he had let so valuable an advertising feature slip out of the hands of his museum.
For Mr. Macy's chief reason in importing a toy so rare and so expensive as to bring it far beyond the hands of any ordinary child was to create sensation—and so to gain advertising thereby. The merchant from out of New England was nothing if not a born advertiser. While his competitors were quite content with small and stilted announcements in the public prints as to the extent and variety of their wares, Macy splurged. He took "big space"—big at least for that day and generation. And he did not hesitate to let printer's ink carry the fame of his emporium far and wide—a sound business principle which has prevailed in it from that day to this.
But the toy season was never passed without its doubts and worries. An older employee of the store can still remember a most memorable year when it rained for a solid week after the toy season had opened and the bombazines and the muslins had been put away for the building-blocks and the hobby-horse. No one came to the store for seven long days. Mr. Macy was greatly distressed. He walked up one aisle and down another, stroking his long silky beard and saying that he was utterly ruined, and would have to close his store forthwith. But on the eighth day the sun came out, a season of fine crisp December weather arrived and the store was thronged with holiday shoppers. A fortnight's buying was accomplished in the passing of a single week and the situation completely saved.
During the era in which Webster and Wheeler controlled it, the Macy store may be fairly said to have been in a state of hiatus. The driving force of its founders—Rowland Macy, LaForge and his wife and Valentine—was somewhat spent. And nothing had come to replace it. The store went ahead, of course—Webster and Wheeler were both hard workers and well-schooled—but keen observers noticed that it traveled quite largely upon the impetus and momentum which it had derived from its founders. New minds and hands to direct, new arms to strike and to strike strongly were needed and greatly needed. These new minds and hands and arms it was about to receive. But before we come to their consideration we shall turn back the calendar—for nearly forty years.
It was in 1848 that the German Revolution drove out from the Fatherland and into other countries great numbers of men and women. The United States received its fair share of these; the most of them young men, impetuous, enterprising, idealistic. The late Carl Schurz was a fair representative of this type. About him were grouped in turn a small group of men, who might be regarded fairly as the most energetic and successful of the expatriates. In this group one of the most distinctive was one Lazarus Straus, who had been a sizable farmer in the Rhine Palatinate—at that time under the French flag—and who brought with him his three small sons, Isidor, Nathan and Oscar. In their veins was an admixture of French and German blood.
In 1919 when Oscar S. Straus attended the Paris Peace Conference as the Chairman of the League to Enforce Peace, a dinner was given to him in Paris at which Leon Bourgeois, the former Premier of France and the present Chairman of the Council of the League of Nations, presided. In his address he referred to the fact that the father of the guest of honor, Oscar S. Straus, was born a French subject.
To America, then, came Lazarus Straus and later his little family, as many and many an immigrant has come, before and since—seeking his fortune and asking no odds save a fair opportunity and a freedom from persecution. They landed in Philadelphia, where a little inquiry, among old friends who had come to the United States a few years before, developed the fact that the best business opportunities of the moment seemed to center in the South. Oglethorpe, Ga., was regarded by them as a particularly good town. With this fact established, Lazarus Straus started South and did not end his travels until he had reached Georgia, then popularly regarded as its "empire state." Through Georgia he found his way slowly, a small stock of goods with him and selling as he went in order to make his meagre living expenses, until he was come to Talbot County, which proudly announced itself as "the empire county of the empire state."
It was in court-week that Lazarus Straus first marched into Talboton, its shire-town, and took a good long look at his surroundings. At first glance he liked it. It was brisk and busy; if you have been in an old-fashioned county-seat in court-week you will quickly recall what a lot of enterprise and bustle that annual or semi-annual event arouses. But that was not all. Talboton did not have the slovenly look of so many of the small Southern towns of that period. It was trim and neat; its houses and lawns and flower-pots alike were well-kept. It must have brought back to the lonely heart of the man from the Palatinate the neat small towns of his Fatherland. Moreover it possessed an excellent school system.
No longer would Lazarus Straus tramp across the land. He had accumulated enough to start his store on a moderate basis at least. For three or four days he skirmished about the town looking for a location, until he found a tailor who was willing to rent one-half of his store to him. Even upon a yearly basis the rental of his part of the shop would cost less than the annual license which the state of Georgia required itinerants to buy. The opportunity was opened. A resident of Talboton he became. There in its friendliness and culture he brought his family and set up his little home.
The business prospered so rapidly that within a few weeks he was obliged to seek larger quarters. A whole store he found this time, so roomy that he needs must go back again to Philadelphia to find sufficient stock to fill its shelves. His original stock he had purchased at Oglethorpe, which, although much larger than Talboton, had apparently not appealed to him the half as much.
"Aren't you going to buy your new stock at Oglethorpe?" his fellow merchants of the little county-seat asked him. He shook his head. And they shook theirs.
"The merchants of Oglethorpe will not like it if you pass them by and go on to Philadelphia."
But the founder of the house of Straus in America kept his own counsel and followed his own good judgment. He went to Philadelphia, found his friends again, who had known his family in the Rhine, either personally or by reputation, obtained their credit assistance and with it bought and carried south such wares as Talbot County had not before known, with the result that the business, now fairly launched, was carried to new reaches of success.
If there had been no Civil War it is entirely probable that this record would never have been written—that there would be in 1922 no Macy store in New York to come into printed history. It was in fact that great conflict that brought disaster to so many hundreds and thousands of businesses—big and little—that ended the career of L. Straus of Talboton, Georgia, U. S. A. But not at first. At first, you will recall, the South marched quite gaily into the conflict. She was rich, prosperous, well-populated. Impending conflict looked like little else than a great adventure. Lazarus Straus' oldest son, Isidor, who had been destined for military training—having already been entered at the Southern Military College, at Collingsworth, to prepare for West Point—could not restrain himself as he helped organize a company of half-grown boys in the village, of which he was immediately elected first-lieutenant. This company asked the Governor of Georgia for arms, but was refused.
"There are not enough guns for the men, let alone the boys," came the words from the ancient capitol at Macon.
At that time Lazarus Straus' partner, the man who was his right hand and aid, did succeed in getting a gun and getting into the war. This made a natural opening for Isidor in the store, in which he progressed rapidly, for a full eighteen months. Then, the partner having been invalided home from the front, the boy was free to engage once again in the service of the newly created nation to which the family, as well as all their friends roundabout them, had already given their fealty. He went to enter himself in the Georgia Military Academy, at Marietta—a few miles north of the growing young railroad town of Atlanta.
Then came one of those slight incidents, seemingly trifling at the moment of the occurrence but sometimes changing the entire trend of men and their affairs. A young man, already a student at the Academy, volunteered to introduce Isidor Straus to his future fellow students. When they were come to one of the dormitories and at the door of a living-room, the kindly young man swung the door open and bade Isidor enter. He entered, a pail of water, nicely balanced atop the door, tumbled and its contents were poured over the novitiate's head and shoulders.
That single hazing trick disgusted Isidor Straus immeasurably. He was a serious-minded young man, who realized that Georgia at that moment was passing through a particularly serious crisis in her affairs. For such tomfoolery and at such a time he had no use whatsoever. It settled his mind. He did not enter the school, but returned to his hotel, and on the following day, going to a nearby mill, bought a stock of grain and began merchandising it, on his own behalf.
This was not to last long, however. The struggling Confederacy needed his services and needed them badly. The fame of the Straus family—its great ingenuity and ability—had long since passed outside of the boundaries of Talbot County. Tongues wagged and said that Isidor had inherited all of his father's vision and acumen. That settled it. Lloyd G. Bowers, a prominent Georgian, was being designated to head a mission to Europe, to sell, if he could, both Confederate bonds and cotton acceptances. He chose for his secretary and assistant Isidor Straus. And early in 1863 the two men embarked upon a small ship, The May, in Charleston harbor, which, in the course of a single evening, successfully performed the difficult task of running the blockade that guarded that port. Two days later they were at Nassau in the Bahamas, from which the voyage to England was a secondary and fairly easy matter.
Despite the seeming hopelessness of his task—for already the tide had turned and was flowing against the Confederacy—Isidor Straus had a remarkable degree of success in England. In his later years he was fond of relating how, in 1890, while sojourning abroad, in turning over a telephone book in London he came to a name which brought back memories and, acting upon impulse, called that name to the telephone.
"Can you tell me the price of Confederate bonds this morning?" he asked quietly.
"Isidor Straus!" came the astonished reply. A few hours later a real reunion was in progress.
Long before Appomattox came the utter failure of the once brisk little store at Talboton. In fact, the family had left that small village—very nearly in Sherman's path—and had moved to Columbus. There it sat in debt and desperation, as the Confederacy sank to its inevitable death. The only ray of hope in its existence was the vague possibility of success in Isidor's trip to England. And when the son came back to New York, soon after Lee's surrender, Lazarus Straus went north to meet him. Isidor had prospered. Cotton acceptances were not the bonds of a defunct young nation. England needed cotton—the mills of Manchester had stood idle for weeks and months at a time. Isidor Straus knew when and how to sell his cotton-bills—he was, in every sense of the word, a born merchant. He sold shrewdly, lived frugally, and returned to the United States with $12,000 in gold upon his person!
This was the nugget upon which a new family beginning was made. There was to be no more South for the family of Straus. Business opportunity down there was dead—for a quarter of a century at the very least. But business opportunity in New York had never seemed as great as in the flush days of success and prosperity which followed the ending of the war. Lazarus Straus had brought north in his carpet-bag more cotton acceptances. But he had not been as fortunate as his son in having the time and the place to sell them at best advantage. Cotton within a few months had fallen in the United States to but one-half of its price of the preceding autumn.
It was fortunate, indeed, that Isidor Straus had his little bag of golden coin at that moment. It was that gold that enabled him to start with his father, under the name of L. Straus & Son, a rather humble crockery business in a top-floor loft at 161 Chambers Street. The specie went toward the establishment of the new business. The debts of the old were already being paid. Lazarus Straus was, I believe, one of the few Southern merchants who paid their debts in the North in full, and thereby secured a great personal credit. This last came without great difficulty—in after years it was to be said that Isidor Straus could raise more money upon his word alone than any other man in New York. It was Mr. Bliss—of Bliss & Co., long time wholesalers of the city and predecessors of the well-known Tofft, Weller & Co.—who, upon being applied to by Isidor Straus for financial assistance, asked what he and his father proposed to do to regain their fortune.
"Start in the china business," was the simple reply.
"You have your courage," was Mr. Bliss's reply, "your father at the age of fifty-seven—and yourself—to embark upon a brand new business, in which neither of you have had the slightest experience."
But such was the old New Yorker's faith in these men that he sold them the huge bill of merchandise, some $45,000, under which they embarked their business, saying that they could pay him, one-third in cash, and that he could well afford to wait two or even three years for the balance.
He did not have to wait that long. Again the business—in the hands of hard-working born merchandisers—prospered, from the very instant of its beginning. It opened for selling and made its first sale, June 1, 1866. And again within a few short weeks, L. Straus & Son was demanding more room for expansion, and getting it—this time in the form of a ground floor and basement of that same building in Chambers Street. It was still both new and young, however. Its hired employees were but three: a packer, his helper and a selector, or stock-room man. Isidor Straus ran all the details of the store, opening it and closing it each day and acting as its book-keeper, until a year later when Nathan Straus came into the organization, becoming its first salesman. The business was getting ahead. Despite the difficulties and the humbleness of its start it had sold more than $60,000 worth of goods, in the first twelve months of its existence.
"That they were hard months, I could not deny," said Isidor Straus of them in after years. "We had bought our house in West Forty-ninth Street, so that we might have our family life together, just as we had had in those pleasant Georgia days of before the war. More than once we contemplated selling the house so that we might put the proceeds in the business, but always at the last moment we were able to avoid that great catastrophe."
And soon the necessity of ever selling the house was past. Prosperity multiplied. The firm went beyond selling the ordinary grades of crockery, which America had only known up to that time—serviceable stuff, but thick and clumsy and heavy—and began the importation upon a huge and increasing scale, of the more delicate and beautiful porcelains of Europe. It added manufacturing to its importations. It became an authority upon fine China. And Nathan Straus, its salesman, had to scurry to keep apace with its growth—already he was becoming known as a super-salesman. He extended his territory to the West and in 1869—the year of the completion of the Union Pacific and Central Pacific Railroads—was going to the West Coast in search for customers. Two years later—a few weeks after the great fire—he opened a selling-office for the firm in Chicago.
"Yet I do not like this travel," he said a little later to his brother. "Not only is it very hard, physically, but I find that as soon as I get away from it the orders fall off. We have to work too hard for the volume of profit in hand."
With this idea firmly in his mind he began a more intensive cultivation of the fields closer at hand. Some of the establishments of New York that later were to develop already were in their beginnings. There was that smart New Englander up at Fourteenth Street and Sixth Avenue—that man Macy, whose store already was beginning to be the talk of the town. Nathan Straus thought that he would go up and see Rowland H. Macy. And one of the oldest employees of the store still recalls seeing him come into the place, for the first time in his life, on a Saint Patrick's Day—it probably was March 17, 1874—with a paper package under his arm which contained a couple of fine porcelain plates.
Macy was a good prospect. For one thing, remember that he bought as well as sold for cash, and for cash alone. Credit played little or no part in his fortunes. New York had refused him credit when first he came to her and he had learned to do without it. Macy was not alone a good prospect from that point of view but he was, as we have already seen—a man constantly seeking novelty. Straus and his porcelain plates interested him immensely. And the upshot of that first call was the assignment of a space in the basement of the store, about twenty-five by one hundred feet in all, which L. Straus & Sons rented and owned. That was not a common custom at that time, although a little later it became a very popular one, and, I think, prevails to a slight extent even in these days. The Straus experiment in the basement of the Macy store paved the way. It having succeeded remarkably well within a short time after its inception, other and similar departments were established elsewhere; at R. H. White's, in Boston, at John Wanamaker's, in Philadelphia, at Wechsler & Abraham's, in Brooklyn, and in a Chicago store which long since passed from existence.
Here, after all, was perhaps the real incarnation of the department-store in America, as we know it today, and as it is distinguished from the dry-goods store of other days which, as natural auxiliaries and corollaries to its business, had long since added to the mere selling of dress-goods that of hosiery, boots and shoes, underclothing, ribbons, hats and other finesse, both of women's and of men's apparel. We have seen long since the versatile Miss Getchell adding groceries to Macy's departments—and then for a time withdrawing them—afterwards toys, which were never withdrawn. Even then the department-store idea was gradually being born; with the establishment of the Straus crockery store in the basement of the downtown Macy's it came into the fine flower of its youth.
For fourteen years this arrangement prospered and progressed—grew greatly in public favor. The store, as we have seen, had passed out of the hands of its original proprietors. Death had claimed four of them—within a short period of barely thirty months. And a new generation had come in. But within a decade of the time that he had entered the organization, one of the partners of this second generation, Mr. Wheeler, was considering leaving it. Colorado had fascinated him. To Colorado he must go. To Colorado he did go. He sold his interest to his partner, Mr. Webster, who in turn sold it to Isidor and Nathan Straus. The crockery counter had absorbed the great store which it had entered so humbly but fourteen years before, as a mere tenant of one of its tiny corners.
Now were there indeed real guiding hands upon the enterprise. Force and energy and ability had come to direct the fortunes of what was already probably the largest merchandising establishment within the entire land. A family which had not known failure, save as a spur to repeated efforts, had come into control. It had everything to gain by the venture and it did not propose to lose.
The actual consolidation and transfer of interests took place on January 1, 1888. Mr. Webster, as has already been recorded, retained his actual interest in the store until 1896, when he retired, disposing of it to his partners but maintaining an office in their building until his death, in 1916. He gave way deferentially, however, to the Straus energy and Straus experience. The effects of these were visible from the beginning.
The personality of the Straus family had, of course, become well identified with the store long before the accomplishment of its reorganization. The crockery department had grown to one of its really huge features. In it Nathan Straus was perhaps more often seen than Isidor, who always was of a quieter and more retiring nature. Many of the employees remember how Nathan Straus came to the store on the morning of the first day of the blizzard of March, 1888. By some strange fatality that morning had been appointed weeks in advance as the store's annual Spring Millinery Opening—a vernal festival of more than passing interest to a considerable proportion of New York's population. The actual morning found the city far more interested in getting its milk and bread than its straw-hats for oncoming summer. A large number of the employees of the millinery department who had remained in the store late the preceding evening in order to complete the preparations of the great event were compelled to remain there the entire night, being both fed and housed by the firm. They were there when Nathan Straus arrived. Even the elevated railroad which he and many others had looked upon as a reliance after the complete and early collapse of the surface lines, had finally broken under the unparalleled fierceness of the storm. And Nathan Straus, after arriving on a train within a comparatively few blocks of the store, was long delayed there, between the stations, and finally came to the street on a ladder and made his way to the store through the very teeth of the gale.
That was dramatic. It was not so dramatic when, time and time again, both he and his brother, Isidor, would insist upon bundling themselves in all sorts of disagreeable weather and going downtown or up, because an old employee of L. Straus & Son was to be buried or a new one of the retail store was ill. The fidelity and the inherent affection of these men was marked more than once by those who work with and for them. And what it gave to the store in esprit-de-corps—in the thing which we have very recently come to know as morale—cannot easily be estimated.
In this, its fourth decade, many distinguished New Yorkers still came to the store. One remembers a President of the United States who came often and who brought his Secretary of the Treasury with him more than once. The President was Grover Cleveland and his Secretary of the Treasury was John G. Carlisle and they were both intimate friends of the brothers Straus. And there came often among customers and friends the late Russell Sage. Macy's sold an unlaundered shirt, linen bosom and cuffs with white cotton back and at a fixed price of sixty-eight cents, which seemed to have a vast appeal to Mr. Sage. Yet he never purchased many at a time—never more than two or three. He was a financier and did not believe in tying up unnecessary capital.
To the store from time to time came Mrs. Paran Stevens. And one day while waiting for Mr. Hibbon of the housefurnishing department, she told Miss Julia Neville, one of the women on the floor there, that while upon an extended trip abroad she had written instructions to her agents in this country to sell certain of her personal belongings and that upon her return she was astounded to find that a glass toilet set, which she had purchased at Macy's for but ninety-nine cents and from which the price-mark had long since been removed had been sold by them at auction for one hundred dollars!
With the beginning of a new century New York was once again in turmoil. Always a restless city, the year 1900 found her suffering severe growing pains. Manhattan Island seemingly was not large enough for the city that demanded elbow room upon it. Moreover, a distinct factor in the growth of New York was not only planned but under construction. Its final completion—in 1904—was already being anticipated. I am referring to the subway. After a quarter of a century of talk and even one or two rather futile actual experiments, a real rapid-transit railroad up and down the backbone of Manhattan finally was under way. As originally planned it extended from the City Hall up Lafayette Street and Fourth Avenue to the Grand Central Station, at which point it turned an abrupt right angle and proceeded through Forty-second Street to Times Square, where it again turned abruptly—north this time—into Broadway, which it followed almost to the city line; first to the Harlem River at Kingsbridge and eventually to its present terminus at Van Cortlandt Park. A branch line, thrusting itself toward the east from Ninety-sixth Street, emerged upon an elevated structure which it followed to the Bronx Park and Zoological Gardens.
Before this original section of the subway was completed it already was in process of extension toward the south; from the City Hall to and under the South Ferry to Brooklyn which it reached in two successive leaps; the first to the Borough Hall (the old Brooklyn City Hall) and the second to the Atlantic Avenue station of the Long Island Railroad, which has remained its terminus until within the past twelvemonth. More recently the original subway system of Greater New York has been so changed and enlarged as to all but lose sight of the original plan. Instead of a single main-stem up the backbone of New York, there are now two parallel trunks—the one on the east side of the town and the other upon the west—and the now isolated link of the original main line in Forty-second Street has become a shuttle service from the Grand Central Station to Times Square and the crossbar of the letter "H" which forms the rough plan of the entire system. Still other underground railroads have come to supplement the vast task of this original system. It is more than a decade since the energy of William G. McAdoo completed the Hudson River Tubes, which an earlier generation had had the vision but not the ability to build, and brought their upper stem through and under Sixth Avenue and to a terminal at Herald Square; while even more recently the huge and far-reaching Brooklyn Rapid Transit system has appropriated Broadway, Manhattan, for a vastly elongated terminal; which takes the concrete form of a four-tracked underground railroad beneath that world-famed street all the way from the City Hall to Times Square and above that point through Seventh Avenue to Fifty-ninth Street and Central Park; and thence across the Queensborough Bridge.
It was the original subway, however, that brought the great real-estate upheaval to New York. Many years before it was completed New York had been moving steadily uptown—shrewd observers used to say at the rate of ten of the short city blocks each ten years. But its progress had been slow and dignified—relatively at least. With the coming of the new subway, dignity in this movement was thrown to the four winds. A mad rush uptown. Wholesale firms abandoned the structures that had housed them for years in the business districts south of Fourteenth Street and began to look for newer and larger quarters north of that important cross-town thoroughfare. The retail world of New York was far slower to be influenced by the change. For one thing, its investment in permanent structures was relatively much higher than that of the wholesale. Folk who came from afar and who marveled at the elegance of Sixth Avenue as a shopping street, all the way from Thirteenth to Twenty-third, could hardly have conceived that within two decades it would become dusty, forlorn, practically deserted. No matter that the hotel life of New York had ascended well to the north of Twenty-third, that the theaters were beginning to gather even north of Thirty-fourth, that a few small, smart, exclusive shops were showing signs of joining the trek—there remained the realty investment in the department stores at Sixth Avenue. It seemed incredible that such a huge investment should be thrown to the winds. Yet this was the very thing that actually was accomplished.
Macy's stood to lose less in an economic sense from a move uptown than any of its competitors. True it was that the firm had builded for its own account in Fourteenth Street, just east of the original store, a very handsome, steel-constructed, stone-fronted building which it had thrown into the older building in order to relieve the pressure upon it. Across the way, on the north side of Fourteenth Street, it had put up at an even earlier date a substantial seven-story store for the use of its greatly expanded furniture department. The original store, however, stood upon leased land—the property of the Rhinelander Estate. One of the earliest of the stories about Mr. Macy concerns the coming of George Rogers, the agent of the estate and his warm personal friend as well, each Monday morning; not for his rent; but to cash a check for thirty dollars. It was not hard to guess at his compensation.
The increase in land rentals in the neighborhood and the fact that the firm could hardly hope ever to acquire an actual title to the valuable site of its main store, coupled with the steadily increasing trek uptown, caused the Macy management to consider seriously whether it would join in the northward movement. It soon would have to do one thing or the other. The old store was growing very old and very overcrowded. Moreover, it was, at the best, a makeshift, a jumbling together of one separate store after another in order to accommodate a business which forever refused to stay put. Under such conditions a scientific or efficient planning of the building had been quite out of the question. The real wonder was that the business had been conducted so well, against such a handicap.