CHAPTER I
THE CITY: SUGGESTIONS FOR THE INVESTIGATION OF HUMAN BEHAVIOR IN THE URBAN ENVIRONMENT

The city, from the point of view of this paper, is something more than a congeries of individual men and of social conveniences—streets, buildings, electric lights, tramways, and telephones, etc.; something more, also, than a mere constellation of institutions and administrative devices—courts, hospitals, schools, police, and civil functionaries of various sorts. The city is, rather, a state of mind, a body of customs and traditions, and of the organized attitudes and sentiments that inhere in these customs and are transmitted with this tradition. The city is not, in other words, merely a physical mechanism and an artificial construction. It is involved in the vital processes of the people who compose it; it is a product of nature, and particularly of human nature.

The city has, as Oswald Spengler has recently pointed out, its own culture: “What his house is to the peasant, the city is to civilized man. As the house has its household gods, so has the city its protecting Deity, its local saint. The city also, like the peasant’s hut, has its roots in the soil.”[1]

The city has been studied, in recent times, from the point of view of its geography, and still more recently from the point of view of its ecology. There are forces at work within the limits of the urban community—within the limits of any natural area of human habitation, in fact—which tend to bring about an orderly and typical grouping of its population and institutions. The science which seeks to isolate these factors and to describe the typical constellations of persons and institutions which the co-operation of these forces produce, is what we call human, as distinguished from plant and animal, ecology.

Transportation and communication, tramways and telephones, newspapers and advertising, steel construction and elevators—all things, in fact, which tend to bring about at once a greater mobility and a greater concentration of the urban populations—are primary factors in the ecological organization of the city.

The city is not, however, merely a geographical and ecological unit; it is at the same time an economic unit. The economic organization of the city is based on the division of labor. The multiplication of occupations and professions within the limits of the urban population is one of the most striking and least understood aspects of modern city life. From this point of view, we may, if we choose, think of the city, that is to say, the place and the people, with all the machinery and administrative devices that go with them, as organically related; a kind of psychophysical mechanism in and through which private and political interests find not merely a collective but a corporate expression.

Much of what we ordinarily regard as the city—its charters, formal organization, buildings, street railways, and so forth—is, or seems to be, mere artifact. But these things in themselves are utilities, adventitious devices which become part of the living city only when, and in so far as, through use and wont they connect themselves, like a tool in the hand of man, with the vital forces resident in individuals and in the community.

The city is, finally, the natural habitat of civilized man. It is for that reason a cultural area characterized by its own peculiar cultural type:

“It is a quite certain, but never fully recognized, fact,” says Spengler, “that all great cultures are city-born. The outstanding man of the second generation is a city-building animal. This is the actual criterion of world-history, as distinguished from the history of mankind: world-history is the history of city men. Nations, governments, politics, and religions—all rest on the basic phenomenon of human existence, the city.”[2]

Anthropology, the science of man, has been mainly concerned up to the present with the study of primitive peoples. But civilized man is quite as interesting an object of investigation, and at the same time his life is more open to observation and study. Urban life and culture are more varied, subtle, and complicated, but the fundamental motives are in both instances the same. The same patient methods of observation which anthropologists like Boas and Lowie have expended on the study of the life and manners of the North American Indian might be even more fruitfully employed in the investigation of the customs, beliefs, social practices, and general conceptions of life prevalent in Little Italy on the lower North Side in Chicago, or in recording the more sophisticated folkways of the inhabitants of Greenwich Village and the neighborhood of Washington Square, New York.

We are mainly indebted to writers of fiction for our more intimate knowledge of contemporary urban life. But the life of our cities demands a more searching and disinterested study than even Émile Zola has given us in his “experimental” novels and the annals of the Rougon-Macquart family.

We need such studies, if for no other reason than to enable us to read the newspapers intelligently. The reason that the daily chronicle of the newspaper is so shocking, and at the same time so fascinating, to the average reader is because the average reader knows so little about the life of which the newspaper is the record.

The observations which follow are intended to define a point of view and to indicate a program for the study of urban life: its physical organization, its occupations, and its culture.

I. THE CITY PLAN AND LOCAL ORGANIZATION

The city, particularly the modern American city, strikes one at first blush as so little a product of the artless processes of nature and growth, that it is difficult to recognize it as a living entity. The ground plan of most American cities, for example, is a checkerboard. The unit of distance is the block. This geometrical form suggests that the city is a purely artificial construction which might conceivably be taken apart and put together again, like a house of blocks.

The fact is, however, that the city is rooted in the habits and customs of the people who inhabit it. The consequence is that the city possesses a moral as well as a physical organization, and these two mutually interact in characteristic ways to mold and modify one another. It is the structure of the city which first impresses us by its visible vastness and complexity. But this structure has its basis, nevertheless, in human nature, of which it is an expression. On the other hand, this vast organization which has arisen in response to the needs of its inhabitants, once formed, imposes itself upon them as a crude external fact, and forms them, in turn, in accordance with the design and interests which it incorporates. Structure and tradition are but different aspects of a single cultural complex which determines what is characteristic and peculiar to city, as distinguished from village, life and the life of the open fields.

The city plan.—It is because the city has a life quite its own that there is a limit to the arbitrary modifications which it is possible to make (1) in its physical structure and (2) in its moral order.

The city plan, for example, establishes metes and bounds, fixes in a general way the location and character of the city’s constructions, and imposes an orderly arrangement, within the city area, upon the buildings which are erected by private initiative as well as by public authority. Within the limitations prescribed, however, the inevitable processes of human nature proceed to give these regions and these buildings a character which it is less easy to control. Under our system of individual ownership, for instance, it is not possible to determine in advance the extent of concentration of population which is likely to occur in any given area. The city cannot fix land values, and we leave to private enterprise, for the most part, the task of determining the city’s limits and the location of its residential and industrial districts. Personal tastes and convenience, vocational and economic interests, infallibly tend to segregate and thus to classify the populations of great cities. In this way the city acquires an organization and distribution of population which is neither designed nor controlled.

The Bell Telephone Company is now making, particularly in New York and Chicago, elaborate investigations, the purpose of which is to determine, in advance of its actual changes, the probable growth and distribution of the urban population within the metropolitan areas. The Sage Foundation, in the course of its city-planning studies, sought to find mathematical formulae that would enable them to predict future expansion and limits of population in New York City. The recent development of chain stores has made the problem of location a matter of concern to different chain-store corporations. The result has been the rise of a new profession.

There is now a class of experts whose sole occupation is to discover and locate, with something like scientific accuracy, taking account of the changes which present tendencies seem likely to bring about, restaurants, cigar stores, drug-stores, and other smaller retail business units whose success depends largely on location. Real-estate men are not infrequently willing to finance a local business of this sort in locations which they believe will be profitable, accepting as their rent a percentage of the profits.

Physical geography, natural advantages and disadvantages, including means of transportation, determine in advance the general outlines of the urban plan. As the city increases in population, the subtler influences of sympathy, rivalry, and economic necessity tend to control the distribution of population. Business and industry seek advantageous locations and draw around them certain portions of the population. There spring up fashionable residence quarters from which the poorer classes are excluded because of the increased value of the land. Then there grow up slums which are inhabited by great numbers of the poorer classes who are unable to defend themselves from association with the derelict and vicious.

In the course of time every section and quarter of the city takes on something of the character and qualities of its inhabitants. Each separate part of the city is inevitably stained with the peculiar sentiments of its population. The effect of this is to convert what was at first a mere geographical expression into a neighborhood, that is to say, a locality with sentiments, traditions, and a history of its own. Within this neighborhood the continuity of the historical processes is somehow maintained. The past imposes itself upon the present, and the life of every locality moves on with a certain momentum of its own, more or less independent of the larger circle of life and interests about it.

The organization of the city, the character of the urban environment and of the discipline which it imposes is finally determined by the size of the population, its concentration and distribution within the city area. For this reason it is important to study the growth of cities, to compare the idiosyncrasies in the distribution of city populations. Some of the first things we want to know about the city, therefore are:

What are the sources of the city’s population?

What part of its population growth is normal, i.e., due to excess of births over deaths?

What part is due to migration (a) of native stocks? (b) foreign stocks?

What are the outstanding “natural” areas, i.e., areas of population segregation?

How is distribution of population within the city area affected by (a) economic interest, i.e., land values? (b) by sentimental interest, race? vocation, etc.?

Where within the city is the population declining? Where is it expanding?

Where are population growth and the size of families within the different natural areas of the city correlated with births and deaths, with marriages and divorces, with house rents and standards of living?

The neighborhood.—Proximity and neighborly contact are the basis for the simplest and most elementary form of association with which we have to do in the organization of city life. Local interests and associations breed local sentiment, and, under a system which makes residence the basis for participation in the government, the neighborhood becomes the basis of political control. In the social and political organization of the city it is the smallest local unit.

It is surely one of the most remarkable of all social facts that, coming down from untold ages, there should be this instinctive understanding that the man who establishes his home beside yours begins to have a claim upon your sense of comradeship.... The neighborhood is a social unit which, by its clear definition of outline, its inner organic completeness, its hair-trigger reactions, may be fairly considered as functioning like a social mind.... The local boss, however autocratic he may be in the larger sphere of the city with the power he gets from the neighborhood, must always be in and of the people; and he is very careful not to try to deceive the local people so far as their local interests are concerned. It is hard to fool a neighborhood about its own affairs.[3]

The neighborhood exists without formal organization. The local improvement society is a structure erected on the basis of the spontaneous neighborhood organization and exists for the purpose of giving expression to the local sentiment in regard to matters of local interest.

Under the complex influences of the city life, what may be called the normal neighborhood sentiment has undergone many curious and interesting changes, and produced many unusual types of local communities. More than that, there are nascent neighborhoods and neighborhoods in process of dissolution. Consider, for example, Fifth Avenue, New York, which probably never had an improvement association, and compare with it 135th Street in the Bronx (where the Negro population is probably more concentrated than in any other single spot in the world), which is rapidly becoming a very intimate and highly organized community.

In the history of New York the significance of the name Harlem has changed from Dutch to Irish to Jewish to Negro. Of these changes the last has come most swiftly. Throughout colored America, from Massachusetts to Mississippi and across the continent to Los Angeles and Seattle, its name, which as late as fifteen years ago has scarcely been heard, now stands for the Negro metropolis. Harlem is, indeed, the great Mecca for the sight-seer, the pleasure-seeker, the curious, the adventurous, the enterprising, the ambitious, and the talented of the Negro world; for the lure of it has reached down to every island of the Carib Sea and has penetrated even into Africa.[4]

It is important to know what are the forces which tend to break up the tensions, interests, and sentiments which give neighborhoods their individual character. In general these may be said to be anything and everything that tends to render the population unstable, to divide and concentrate attentions upon widely separated objects of interest.

What part of the population is floating?
Of what elements, i.e., races, classes, etc., is this population composed?
How many people live in hotels, apartments, and tenements?
How many people own their own homes?
What proportion of the population consists of nomads, hobos, gypsies?

On the other hand, certain urban neighborhoods suffer from isolation. Efforts have been made at different times to reconstruct and quicken the life of city neighborhoods and to bring them in touch with the larger interests of the community. Such is, in part, the purpose of the social settlements. These organizations and others which are attempting to reconstruct city life have developed certain methods and a technique for stimulating and controlling local communities. We should study, in connection with the investigation of these agencies, these methods and this technique, since it is just the method by which objects are practically controlled that reveals their essential nature, that is to say, their predictable character (Gesetzmässigkeit).[5]

In many of the European cities, and to some extent in this country, reconstruction of city life has gone to the length of building garden suburbs, or replacing unhealthful and run-down tenements with model buildings owned and controlled by the municipality.

In American cities the attempt has been made to renovate evil neighborhoods by the construction of playgrounds and the introduction of supervised sports of various kinds, including municipal dances in municipal dance halls. These and other devices which are intended primarily to elevate the moral tone of the segregated populations of great cities should be studied in connection with the investigation of the neighborhood in general. They should be studied, in short, not merely for their own sake, but for what they can reveal to us of human behavior and human nature generally.

Colonies and segregated areas.—In the city environment the neighborhood tends to lose much of the significance which it possessed in simpler and more primitive forms of society. The easy means of communication and of transportation, which enable individuals to distribute their attention and to live at the same time in several different worlds, tend to destroy the permanency and intimacy of the neighborhood. On the other hand, the isolation of the immigrant and racial colonies of the so-called ghettos and areas of population segregation tend to preserve and, where there is racial prejudice, to intensify the intimacies and solidarity of the local and neighborhood groups. Where individuals of the same race or of the same vocation live together in segregated groups, neighborhood sentiment tends to fuse together with racial antagonisms and class interests.

Physical and sentimental distances reinforce each other, and the influences of local distribution of the population participate with the influences of class and race in the evolution of the social organization. Every great city has its racial colonies, like the Chinatowns of San Francisco and New York, the Little Sicily of Chicago, and various other less pronounced types. In addition to these, most cities have their segregated vice districts, like that which until recently existed in Chicago, their rendezvous for criminals of various sorts. Every large city has its occupational suburbs, like the Stockyards in Chicago, and its residential enclaves, like Brookline in Boston, the so-called “Gold Coast” in Chicago, Greenwich Village in New York, each of which has the size and the character of a complete separate town, village, or city, except that its population is a selected one. Undoubtedly the most remarkable of these cities within cities, of which the most interesting characteristic is that they are composed of persons of the same race, or of persons of different races but of the same social class, is East London, with a population of 2,000,000 laborers.

The people of the original East London have now overflowed and crossed the Lea, and spread themselves over the marshes and meadows beyond. This population has created new towns which were formerly rural villages, West Ham, with a population of nearly 300,000; East Ham, with 90,000; Stratford, with its “daughters,” 150,000; and other “hamlets” similarly overgrown. Including these new populations, we have an aggregate of nearly two millions of people. The population is greater than that of Berlin or Vienna, or St. Petersburg, or Philadelphia.

It is a city full of churches and places of worship, yet there are no cathedrals, either Anglican or Roman; it has a sufficient supply of elementary schools, but it has no public or high school, and it has no colleges for the higher education and no university; the people all read newspapers; yet there is no East London paper except of the smaller and local kind.... In the streets there are never seen any private carriages; there is no fashionable quarter ... one meets no ladies in the principal thoroughfares. People, shops, houses, conveyances—all together are stamped with the unmistakable seal of the working class.

Perhaps the strangest thing of all is this: in a city of two millions of people there are no hotels! That means, of course, that there are no visitors.[6]

In the older cities of Europe, where the processes of segregation have gone farther, neighborhood distinctions are likely to be more marked than they are in America. East London is a city of a single class, but within the limits of that city the population is segregated again and again by racial, cultural, and vocational interests. Neighborhood sentiment, deeply rooted in local tradition and in local custom, exercises a decisive selective influence upon the populations of the older European cities and shows itself ultimately in a marked way in the characteristics of the inhabitants.

What we want to know of these neighborhoods, racial communities, and segregated city areas, existing within or on the outer rims of great cities, is what we want to know of all other social groups:

What are the elements of which they are composed?

To what extent are they the product of a selective process?

How do people get in and out of the group thus formed?

What are the relative permanence and stability of their populations?

What about the age, sex, and social condition of the people?

What about the children? How many of them are born, and how many of them remain?

What is the history of the neighborhood? What is there in the subconsciousness—in the forgotten or dimly remembered experiences—of this neighborhood which determines its sentiments and attitudes?

What is there in clear consciousness, i.e., what are its avowed sentiments, doctrines, etc.?

What does it regard as matter of fact? What is news? What is the general run of attention? What models does it imitate and are these within or without the group?

What is the social ritual, i.e., what things must one do in the neighborhood in order to escape being regarded with suspicion or looked upon as peculiar?

Who are the leaders? What interests of the neighborhood do they incorporate in themselves and what is the technique by which they exercise control?

II. INDUSTRIAL ORGANIZATION AND THE MORAL ORDER

The ancient city was primarily a fortress, a place of refuge in time of war. The modern city, on the contrary, is primarily a convenience of commerce, and owes its existence to the market place around which it sprang up. Industrial competition and the division of labor, which have probably done most to develop the latent powers of mankind, are possible only upon condition of the existence of markets, of money, and other devices for the facilitation of trade and commerce.

An old German adage declares that “city air makes men free” (Stadt Luft macht frei). This is doubtless a reference to the days when the free cities of Germany enjoyed the patronage of the emperor, and laws made the fugitive serf a free man if he succeeded for a year and a day in breathing city air. Law, of itself, could not, however, have made the craftsman free. An open market in which he might sell the products of his labor was a necessary incident of his freedom, and it was the application of the money economy to the relations of master and man that completed the emancipation of the serf.

Vocational classes and vocational types.—The old adage which describes the city as the natural environment of the free man still holds so far as the individual man finds in the chances, the diversity of interests and tasks, and in the vast unconscious co-operation of city life the opportunity to choose his own vocation and develop his peculiar individual talents. The city offers a market for the special talents of individual men. Personal competition tends to select for each special task the individual who is best suited to perform it.

The difference of natural talents in different men is, in reality, much less than we are aware of; and the very different genius which appears to distinguish men of different professions, when grown up to maturity, is not upon many occasions so much the cause, as the effect of the division of labour. The difference between the most dissimilar characters, between a philosopher and a common street porter, for example, seems to arise not so much from nature, as from habit, custom, and education. When they came into the world, and for the first six or eight years of their existence, they were perhaps very much alike, and neither their parents nor playfellows could perceive any remarkable difference. About that age, or soon after, they come to be employed in different occupations. The difference of talents comes then to be taken notice of, and widens by degrees, till at last the vanity of the philosopher is willing to acknowledge scarce any resemblance. But without the disposition to truck, barter, and exchange, every man must have procured to himself every necessary and conveniency of life which he wanted. All must have had the same duties to perform, and the same work to do, and there could have been no such difference of employment as could alone give occasion to any great difference of talent....

As it is the power of exchanging that gives occasion to the division of labour, so the extent of this division must always be limited by the extent of that power, or, in other words, by the extent of the market.... There are some sorts of industry, even of the lowest kind, which can be carried on nowhere but in a great town.[7]

Success, under conditions of personal competition, depends upon concentration upon some single task, and this concentration stimulates the demand for rational methods, technical devices, and exceptional skill. Exceptional skill, while based on natural talent, requires special preparation, and it has called into existence the trade and professional schools, and finally bureaus for vocational guidance. All of these, either directly or indirectly, serve at once to select and emphasize individual differences.

Every device which facilitates trade and industry prepares the way for a further division of labor and so tends further to specialize the tasks in which men find their vocations.

The outcome of this process is to break down or modify the older social and economic organization of society, which was based on family ties, local associations, on culture, caste, and status, and to substitute for it an organization based on occupation and vocational interests.

In the city every vocation, even that of a beggar, tends to assume the character of a profession and the discipline which success in any vocation imposes, together with the associations that it enforces, emphasizes this tendency—the tendency, namely, not merely to specialize, but to rationalize one’s occupation and to develop a specific and conscious technique for carrying it on.

The effect of the vocations and the division of labor is to produce, in the first instance, not social groups, but vocational types: the actor, the plumber, and the lumber-jack. The organizations, like the trade and labor unions which men of the same trade or profession form, are based on common interests. In this respect they differ from forms of association like the neighborhood, which are based on contiguity, personal association, and the common ties of humanity. The different trades and professions seem disposed to group themselves in classes, that is to say, the artisan, business, and professional classes. But in the modern democratic state the classes have as yet attained no effective organization. Socialism, founded on an effort to create an organization based on “class consciousness,” has never succeeded, except, perhaps, in Russia, in creating more than a political party.

The effects of the division of labor as a discipline, i.e., as means of molding character, may therefore be best studied in the vocational types it has produced. Among the types which it would be interesting to study are: the shopgirl, the policeman, the peddler, the cabman, the nightwatchman, the clairvoyant, the vaudeville performer, the quack doctor, the bartender, the ward boss, the strike-breaker, the labor agitator, the school teacher, the reporter, the stockbroker, the pawnbroker; all of these are characteristic products of the conditions of city life; each, with its special experience, insight, and point of view determines for each vocational group and for the city as a whole its individuality.

To what extent is the grade of intelligence represented in the different trades and professions dependent upon natural ability?

To what extent is intelligence determined by the character of the occupation and the conditions under which it is practiced?

To what extent is success in the occupations dependent upon sound judgment and common sense; to what extent upon technical ability?

Does native ability or special training determine success in the different vocations?

What prestige and what prejudices attach to different trades and professions and why?

Is the choice of the occupation determined by temperamental, by economic, or by sentimental considerations?

In what occupations do men, in what occupations do women, succeed better, and why?

How far is occupation, rather than association, responsible for the mental attitude and moral predilections? Do men in the same profession or trade, but representing different nationalities and different cultural groups, hold characteristic and identical opinions?

To what extent is the social or political creed, that is, socialism, anarchism, syndicalism, etc., determined by occupation? by temperament?

To what extent have social doctrine and social idealism superseded and taken the place of religious faith in the different occupations, and why?

Do social classes tend to assume the character of cultural groups? That is to say, do the classes tend to acquire the exclusiveness and independence of a caste or nationality; or is each class always dependent upon the existence of a corresponding class?

To what extent do children follow the vocations of their parents and why?

To what extent do individuals move from one class to another, and how does this fact modify the character of class relationships?

News and the mobility of the social group.—The division of labor, in making individual success dependent upon concentration upon a special task, has had the effect of increasing the interdependence of the different vocations. A social organization is thus created in which the individual becomes increasingly dependent upon the community of which he is an integral part. The effect, under conditions of personal competition, of this increasing interdependence of the parts is to create in the industrial organization as a whole a certain sort of social solidarity, but a solidarity based, not on sentiment and habit, but on community of interests.

In the sense in which the terms are here used, sentiment is the more concrete, interest the more abstract, term. We may cherish a sentiment for a person, a place, or any object whatsoever. It may be a sentiment of aversion, or a sentiment of possession. But to possess or to be possessed by a sentiment for, or in regard to, anything means that we are incapable of acting toward it in a thoroughly rational way. It means that the object of our sentiment corresponds in some special way to some inherited or acquired disposition. Such a disposition is the affection of a mother for her child, which is instinctive. Or even the feeling she may have for the child’s empty cradle, which is acquired.

The existence of a sentimental attitude indicates that there are motives for action of which the individual who is moved by them is not wholly conscious; motives over which he has only a partial control. Every sentiment has a history, either in the experience of the individual, or in the experience of the race, but the person who acts on that sentiment may not be aware of the history.

Interests are directed less toward specific objects than toward the ends which this or that particular object at one time or another embodies. Interests imply, therefore, the existence of means and a consciousness of the distinction between means and ends. Our sentiments are related to our prejudices, and prejudices may attach to anything—persons, races, as well as inanimate things. Prejudices are related also to taboos, and so tend to maintain “social distances” and the existing social organization. Sentiment and prejudice are elementary forms of conservatism. Our interests are rational and mobile, and make for change.

Money is the cardinal device by which values have become rationalized and sentiments have been replaced by interests. It is just because we feel no personal and no sentimental attitude toward our money, such as we do toward, for example, our home, that money becomes a valuable means of exchange. We will be interested in acquiring a certain amount of money in order to achieve a certain purpose, but provided that purpose may be achieved in any other way we are likely to be just as well satisfied. It is only the miser who becomes sentimental about money, and in that case he is likely to prefer one sort of money, say gold, to another, irrespective of its value. In this case the value of gold is determined by personal sentiment rather than by reason.

An organization which is composed of competing individuals and of competing groups of individuals is in a state of unstable equilibrium, and this equilibrium can be maintained only by a process of continuous readjustment. This aspect of social life and this type of social organization are best represented in the world of business which is the special object of investigation of political economy.

The extension of industrial organization, which is based on the impersonal relations defined by money, has gone forward hand in hand with an increasing mobility of the population. The laboring man and the artisan fitted to perform a specific task are compelled, under the conditions created by city life, to move from one region to another in search of the particular kind of employment which they are fitted to perform. The tide of immigration which moves back and forth between Europe and America is to some extent a measure of this same mobility.[8]

On the other hand, the tradesman, the manufacturer, the professional man, the specialist in every vocation, seeks his clients as the difficulties of travel and communication decrease over an ever widening area of territory. This is another way in which the mobility of the population may be measured. However, mobility in an individual or in a population is measured, not merely by change of location, but rather by the number and variety of the stimulations to which the individual or the population responds. Mobility depends, not merely upon transportation, but upon communication. Education and the ability to read, the extension of the money economy to an ever increasing number of the interests of life, in so far as it has tended to depersonalize social relations, has at the same time vastly increased the mobility of modern peoples.

The term “mobility,” like its correlative, “isolation,” covers a wide range of phenomena. It may represent at the same time a character and a condition. As isolation may be due to the existence of purely physical barriers to communication, or to a peculiarity of temperament and a lack of education, so mobility may be a consequence of the natural means of communication or of an agreeable manner and a college education.

It is now clearly recognized that what we ordinarily call a lack of intelligence in individuals, races, and communities is frequently a result of isolation. On the other hand, the mobility of a population is unquestionably a very large factor in its intellectual development.

There is an intimate connection between the immobility of the primitive man and his so-called inability to use abstract ideas. The knowledge which a peasant ordinarily possesses, from the very nature of his occupation is, concrete and personal. He knows individually and personally every member of the flock he tends. He becomes in the course of years so attached to the land he tills that the mere transposition from the strip of soil on which he has grown up to another with which he is less intimately acquainted is felt by him as a personal loss. For such a man the neighboring valley, or even the strip of land at the other end of the village is in a certain sense alien territory. A large part of the peasant’s efficiency as an agricultural laborer depends upon this intimate and personal acquaintance with the idiosyncrasies of a single plot of land to the care of which he has been bred. It is apparent that, under conditions like these, very little of the peasant’s practical knowledge will take the abstract form of scientific generalization. He thinks in concrete terms because he knows and needs no other.

On the other hand, the intellectual characteristics of the Jew and his generally recognized interest in abstract and radical ideas are unquestionably connected with the fact that the Jews are, before all else, a city folk. The “Wandering Jew” acquires abstract terms with which to describe the various scenes which he visits. His knowledge of the world is based upon identities and differences, that is to say, on analysis and classification. Reared in intimate association with the bustle and business of the market place, constantly intent on the shrewd and fascinating game of buying and selling, in which he employs that most interesting of abstractions, money, he has neither opportunity nor inclination to cultivate that intimate attachment to places and persons which is characteristic of the immobile person.[9]

Concentration of populations in cities, the wider markets, the division of labor, the concentration of individuals and groups on special tasks, have continually changed the material conditions of life, and in doing this have made readjustments to novel conditions increasingly necessary. Out of this necessity there have grown up a number of special organizations which exist for the special purpose of facilitating these readjustments. The market which brought the modern city into existence is one of these devices. More interesting, however, are the exchanges, particularly the stock exchange and the board of trade, where prices are constantly being made in response to changes, or rather the reports of changes, in economic conditions all over the world.

These reports, so far as they are calculated to cause readjustments, have the character of what we call news. It is the existence of a critical situation which converts what were otherwise mere information into news. Where there is an issue at stake, where, in short, there is crisis, there information which might affect the outcome one way or another becomes “live matter,” as the newspaper men say. Live matter is news; dead matter is mere information.

What is the relation of mobility to suggestion, imitation, etc.?

What are the practical devices by which suggestibility and mobility are increased in a community or in an individual?

Are there pathological conditions in communities corresponding to hysteria in individuals? If so, how are they produced and how controlled?

To what extent is fashion an indication of mobility?

What is the difference in the manner in which fashions and customs are transmitted?

What is social unrest, and what are the conditions under which it manifests itself?

What are the characteristics of a progressive, what the characteristics of a static, community in respect to its resistance to novel suggestions?

What mental characteristics of the gypsy, of the hobo, and of the nomad generally can be traced to these nomadic habits?

The stock exchanges and the mob.—The exchanges, upon which we may watch the fluctuation of prices in response to the news of economic conditions in different parts of the world, are typical. Similar readjustments are taking place in every department of social life, where, however, the devices for making these readjustments are not so complete and perfect. For example, the professional and trade papers, which keep the professions and the trades informed in regard to new methods, experiences, and devices, serve to keep the members of these trades and professions abreast of the times, which means that they facilitate readjustments to changing conditions.

There is, however, this important distinction to be made: Competition in the exchanges is more intense; changes are more rapid and, as far as the individuals directly concerned, more momentous. In contrast with such a constellation of forces as we find on the exchanges, where competing dealers meet to buy and sell, so mobile a form of social organization as the crowd and the mob exhibits a relative stability.

It is a commonplace that decisive factors in the movements of crowds, as in the fluctuations of markets, are psychologic. This means that among the individuals who make up the crowd, or who compose the public which participates in the movements reflected in the market, a condition of instability exists which corresponds to what has been defined elsewhere as crisis. It is true of the exchanges, as it is of crowds, that the situation they represent is always critical, that is to say, the tensions are such that a slight cause may precipitate an enormous effect. The current euphemism, “the psychological moment,” defines such a critical condition.

Psychological moments may arise in any social situation, but they occur more frequently in a society which has acquired a high state of mobility. They occur more frequently in a society where education is general, where railways, telegraph, and the printing press have become an indispensable part of the social economy. They occur more frequently in cities than in smaller communities. In the crowd and the public every moment may be said to be “psychological.”

Crisis may be said to be the normal condition on the exchanges. What are called financial crises are merely an extension of this critical condition to the larger business community. Financial panics which sometimes follow upon financial crises are a precipitate of this critical condition.

The fascinating thing about the study of crises, as of crowds, is that in so far as they are in fact due to psychological causes, that is, in so far as they are the result of the mobility of the communities in which they occur, they can be controlled. The evidence for this is the fact that they can be manipulated, and there is abundant evidence of manipulation in the transactions of the stock market. The evidence for the manipulation of crowds is less accessible. Labor organizations have, however, known how to develop a pretty definite technique for the instigation and control of strikes. The Salvation Army has worked out a book of tactics which is very largely devoted to the handling of street crowds; and professional revivalists, like Billy Sunday, have an elaborate technique for conducting their revivals.

Under the title of collective psychology much has been written in recent years in regard to crowds and kindred phenomena of social life. Most that has been written thus far has been based upon general observation and almost no systematic methods exist for the study of this type of social organization. The practical methods which practical men like the political boss, the labor agitator, the stock-exchange speculator, and others have worked out for the control and manipulation of the public and the crowd furnish a body of materials from which it is possible to make a more detailed, a more intimate study of what may be called, in order to distinguish it from that of more highly organized groups, collective behavior.

The city, and particularly the great city, in which more than elsewhere human relations are likely to be impersonal and rational, defined in terms of interest and in terms of cash, is in a very real sense a laboratory for the investigation of collective behavior. Strikes and minor revolutionary movements are endemic in the urban environment. Cities, and particularly the great cities, are in unstable equilibrium. The result is that the vast casual and mobile aggregations which constitute our urban populations are in a state of perpetual agitation, swept by every new wind of doctrine, subject to constant alarms, and in consequence the community is in a chronic condition of crisis.

What has been said suggests first of all the importance of a more detailed and fundamental study of collective behavior. The questions which follow will perhaps suggest lines of investigation that could be followed profitably by students of urban life.

What is the psychology of crisis? What is the cycle of events involved in the evolution of a crisis, political or economic?

To what extent may the parliamentary system, including the electoral system, be regarded as an attempt to regularize revolution and to meet and control crises?

To what extent are mob violence, strikes, and radical political movements the results of the same general conditions that provoke financial panics, real estate booms, and mass movements in the population generally?

To what extent are the existing unstable equilibrium and social ferment due to the extent and speed of economic changes as reflected in the stock exchange?

What are the effects of the extension of communication and of news upon fluctuations in the stock market and economic changes generally?

Does the scale of stocks on the exchanges tend to exaggerate the fluctuations in the market, or to stabilize them?

Do the reports in the newspapers, so far as they represent the facts, tend to speed up social changes, or to stabilize a movement already in progress?

What is the effect of propaganda and rumor, in cases where the sources of accurate information are cut off?

To what extent can fluctuations of the stock market be controlled by formal regulation?

To what extent can social changes, strikes, and revolutionary movements be controlled by the censorship?

To what extent can the scientific forecasting of economic and social changes exercise a useful control over the trend of prices and of events?

To what extent can the prices recorded by the stock exchange be compared with public opinion as recorded by the newspaper?

To what extent can the city, which responds more quickly and more decisively to changing events, be regarded as nerve centers of the social organism?

III. SECONDARY RELATIONS AND SOCIAL CONTROL

Modern methods of urban transportation and communication—the electric railway, the automobile, the telephone, and the radio—have silently and rapidly changed in recent years the social and industrial organization of the modern city. They have been the means of concentrating traffic in the business districts, have changed the whole character of retail trade, multiplying the residence suburbs and making the department store possible. These changes in the industrial organization and in the distribution of population have been accompanied by corresponding changes in the habits, sentiments, and character of the urban population.

The general nature of these changes is indicated by the fact that the growth of cities has been accompanied by the substitution of indirect, “secondary,” for direct, face-to-face, “primary” relations in the associations of individuals in the community.

By primary groups I mean those characterized by intimate face-to-face association and co-operation. They are primary in several senses, but chiefly in that they are fundamental in forming the social nature and ideals of the individual. The result of intimate association, psychologically, is a certain fusion of individualities in a common whole, so that one’s very self, for many purposes at least, is the common life and purpose of the group. Perhaps the simplest way of describing this wholeness is by saying that it is a “we”; it involves the sort of sympathy and mutual identification for which “we” is the natural expression. One lives in the feeling of the whole and finds the chief aims of his will in that feeling....[10]

Touch and sight, physical contact, are the basis for the first and most elementary human relationships. Mother and child, husband and wife, father and son, master and servant, kinsman and neighbor, minister, physician, and teacher—these are the most intimate and real relationships of life, and in the small community they are practically inclusive.

The interactions which take place among the members of a community so constituted are immediate and unreflecting. Intercourse is carried on largely within the region of instinct and feeling. Social control arises, for the most part spontaneously, in direct response to personal influences and public sentiment. It is the result of a personal accommodation, rather than the formulation of a rational and abstract principle.

The church, the school, and the family.—In a great city, where the population is unstable, where parents and children are employed out of the house and often in distant parts of the city, where thousands of people live side by side for years without so much as a bowing acquaintance, these intimate relationships of the primary group are weakened and the moral order which rested upon them is gradually dissolved.

Under the disintegrating influences of city life most of our traditional institutions, the church, the school, and the family, have been greatly modified. The school, for example, has taken over some of the functions of the family. It is around the public school and its solicitude for the moral and physical welfare of the children that something like a new neighborhood and community spirit tends to get itself organized.

The church, on the other hand, which has lost much of its influence since the printed page has so largely taken the place of the pulpit in the interpretation of life, seems at present to be in process of readjustment to the new conditions.

It is important that the church, the school, and the family should be studied from the point of view of this readjustment to the conditions of city life.

What changes have taken place in recent years in the family sentiments? in the attitudes of husbands toward wives? of wives toward husbands? of children toward parents, etc.?

What do the records of the juvenile and morals courts indicate in regard to this matter?

In what regions of social life have the mores on the subject of the family life changed most?

To what extent have these changes taken place in response to the influences of the city environment?

Similarly, investigations might be carried on with reference to the school and the church. Here, too, there is a changed attitude and changed policy in response to a changed environment. This is important because it is, in the last analysis, upon these institutions in which the immediate and vital interests of life find a corporate expression that social organization ultimately rests.

It is probably the breaking down of local attachments and the weakening of the restraints and inhibitions of the primary group, under the influence of the urban environment, which are largely responsible for the increase of vice and crime in great cities. It would be interesting in this connection to determine by investigation how far the increase in crime keeps pace with the increasing mobility of the population and to what extent this mobility is a function of the growth of population. It is from this point of view that we should seek to interpret all those statistics which register the disintegration of the moral order, for example, the statistics of divorce, of truancy, and of crime.

What is the effect of ownership of property, particularly of the home, on truancy, on divorce, and on crime?

In what regions and classes are certain kinds of crime endemic?

In what classes does divorce occur most frequently? What is the difference in this respect between farmers and, say, actors?

To what extent in any given racial group, for example, the Italians in New York or the Poles in Chicago, do parents and children live in the same world, speak the same language, and share the same ideas, and how far do the conditions found account for juvenile delinquency in that particular group?

How far are the home mores responsible for criminal manifestations of an immigrant group?

Crisis and the courts.—It is characteristic of city life that all sorts of people meet and mingle together who never fully comprehend one another. The anarchist and the club man, the priest and the Levite, the actor and the missionary who touch elbows on the street still live in totally different worlds. So complete is the segregation of vocational classes that it is possible within the limits of the city to live in an isolation almost as complete as that of some remote rural community.

Walter Besant tells the following anecdote of his experience as editor of the People’s Palace Journal:

In that capacity I endeavored to encourage literary effort, in the hope of lighting upon some unknown and latent genius. The readers of the Journal were the members of the various classes connected with the educational side of the place. They were young clerks chiefly—some of them very good fellows. They had a debating society which I attended from time to time. Alas! They carried on their debates in an ignorance the most profound, the most unconscious, and the most satisfied. I endeavored to persuade them that it was desirable at least to master the facts of the case before they spoke. In vain. Then I proposed subjects for essays, and offered prizes for verses. I discovered, to my amazement, that among all the thousands of these young people, lads and girls, there was not discoverable the least rudimentary indication of any literary power whatever. In all other towns there are young people who nourish literary ambitions, with some measure of literary ability. How should there be any in this town, where there were no books, no papers, no journals, and, at that time, no free libraries?[11]

In the immigrant colonies which are now well established in every large city, foreign populations live in an isolation which is different from that of the population of East London, but in some respects more complete.

The difference is that each one of these little colonies has a more or less independent political and social organization of its own, and is the center of a more or less vigorous nationalist propaganda. For example, each one of these groups has one or more papers printed in its own language. In New York City there were, a few years ago, 270 publications, most of them supported by the local population, printed in 23 different languages. In Chicago there were 19 daily papers published in 7 foreign languages with a combined daily circulation of 368,000 papers.

Under these conditions the social ritual and the moral order which these immigrants brought with them from their native countries have succeeded in maintaining themselves for a considerable time under the influences of the American environment. Social control, based on the home mores, breaks down, however, in the second generation.

We may express the relation of the city to this fact in general terms by saying that the effect of the urban environment is to intensify all effects of crisis.

The term “crisis” is not to be understood in a violent sense. It is involved in any disturbance of habit. There is a crisis in the boy’s life when he leaves home. The emancipation of the Negro and the immigration of the European peasant are group crises. Any strain of crisis involves three possible changes: greater fitness, reduced efficiency, or death. In biological terms, “survival” means successful adjustment to crisis, accompanied typically by a modification of structure. In man it means mental stimulation and greater intelligence, or mental depression, in case of failure.[12]

Under the conditions imposed by city life in which individuals and groups of individuals, widely removed in sympathy and understanding, live together under conditions of interdependence, if not of intimacy, the conditions of social control are greatly altered and the difficulties increased.

The problem thus created is usually characterized as one of “assimilation.” It is assumed that the reason for rapid increase of crime in our large cities is due to the fact that the foreign element in our population has not succeeded in assimilating American culture and does not conform to the American mores. This would be interesting, if true, but the facts seem to suggest that perhaps the truth must be sought in the opposite direction.

One of the most important facts established by the investigation concerns the American-born children of immigrants—the “second generation.” The records of convictions in the New York Court of General Sessions during the period from October 1, 1908, to June 30, 1909, and of all commitments to Massachusetts penal institutions, except those to the state farm, during the year ending September 30, 1909, form the basis of this analysis of the criminal tendencies of the second generation.

From these records it appears that a clear tendency exists on the part of the second generation to differ from the first or immigrant generation in the character of its criminality. It also appears that this difference is much more frequently in the direction of the criminality of the American-born of non-immigrant parentage than it is in the opposite direction. This means that the movement of the second-generation crime is away from the crimes peculiar to immigrants and toward those of the American of native parentage. Sometimes this movement has carried second-generation criminality even beyond that of the native-born of native parentage. Of the second-generation groups submitted to this comparison, one maintains a constant adherence to the general rule above referred to, while all the others at some point fail to follow it. This unique group is the Irish second generation.[13]

What we do observe, as a result of the crisis, is that control that was formerly based on mores was replaced by control based on positive law. This change runs parallel to the movement by which secondary relationships have taken the place of primary relationships in the association of individuals in the city environment.

It is characteristic of the United States that great political changes should be effected experimentally under the pressure of agitation or upon the initiative of small but militant minorities. There is probably no other country in the world in which so many “reforms” are in progress as at the present time in the United States. Reform has, in fact, become a kind of popular “indoor sport.” The reforms thus effected, almost without exception, involve some sort of restriction or governmental control over activities that were formerly “free” or controlled only by the mores and public opinion.

The effect of this extension of what is called the police power has been to produce a change, not merely in the fundamental policy of the law, but in the character and standing of the courts.

The juvenile and morals courts illustrate a change which is perhaps taking place elsewhere. In these courts the judges have assumed something of the functions of administrative officers, their duties consisting less in the interpretation of law than in prescribing remedies and administering advice intended to restore delinquents brought before them to their normal place in society.

A similar tendency to give judges a wide discretion and to impose upon them a further responsibility is manifest in those courts which have to deal with the technical affairs of the business world, and in the growth in popularity of commissions in which judicial and administrative functions are combined, for example, the Interstate Commerce Commission.

In order to interpret in a fundamental way the facts in regard to social control it is important to start with a clear conception of the nature of corporate action.

Corporate action begins when there is some sort of communication between individuals who constitute a group. Communication may take place at different levels; that is, suggestions may be given and responded to on the instinctive, senso-motor, or ideo-motor levels. The mechanism of communication is very subtle, so subtle, in fact, that it is often difficult to conceive how suggestions are conveyed from one mind to another. This does not imply that there is any special form of consciousness, any special sense of kinship or consciousness of kind, necessary to explain corporate action.

In fact, it has recently been shown that in the case of certain highly organized and static societies, like that of the well-known ant, probably nothing that we would call communication takes place.

It is a well-known fact that if an ant be removed from a nest and afterward put back it will not be attacked, while almost invariably an ant belonging to another nest will be attacked. It has been customary to use the words memory, enmity, friendship, in describing this fact. Now Bethe made the following experiment. An ant was placed in the liquids (blood and lymph) squeezed out from the bodies of nest companions and was then put back into its nest; it was not attacked. It was then put in the juice taken from the inmates of a “hostile” nest, and was at once attacked and killed.[14]

A further instance of the manner in which ants communicate will illustrate how simple and automatic communication may become on the instinctive level.

An ant, when taking a new direction from the nest for the first time, always returns by the same path. This shows that some trace must be left behind which serves as a guide back to the nest. If an ant returning by this path bears no spoils, Bethe found that no other ants try this direction. But if it bring back honey or sugar, other ants are sure to try the path. Hence something of the substances carried over this path by the ants must remain on the path. These substances must be strong enough to affect the ants chemically.[15]

The important fact is that by means of this comparatively simple device corporate action is made possible.

Individuals not only react upon one another in this reflex way, but they inevitably communicate their sentiments, attitudes, and organic excitements, and in doing so they necessarily react, not merely to what each individual actually does, but to what he intends, desires, or hopes to do. The fact that individuals often betray sentiments and attitudes to others of which they are themselves only dimly conscious makes it possible for individual A, for example, to act upon motives and tensions in B as soon, or even before, B is able to do so. Furthermore, A may act upon the suggestions that emanate from B without himself being clearly conscious of the source from which his motives spring. So subtle and intimate may the reactions be which control individuals who are bound together in a social-psychological process.

It is upon the basis of this sort of instinctive and spontaneous control that every more formal sort of control must be based in order to be effective.

Changes in the form of social control may for the purposes of investigation be grouped under the general heads:

1. The substitution of positive law for custom, and the extension of municipal control to activities that were formerly left to individual initiative and discretion.

2. The disposition of judges in municipal and criminal courts to assume administrative function so that the administration of the criminal law ceases to be a mere application of the social ritual and becomes an application of rational and technical methods, requiring expert knowledge or advice, in order to restore the individual to society and repair the injury that his delinquency has caused.

3. Changes and divergencies in the mores among the different isolated and segregated groups in the city. What are the mores, for example, of the shopgirl? the immigrant? the politician? and the labor agitator?

It should be the aim of these investigations to distinguish not merely the causes of these changes, the direction in which they are moving, but also the forces that are likely to minimize and neutralize them. For example, it is important to know whether the motives which are at present multiplying the positive restrictions on the individual will necessarily go as far in this country as they have already done in Germany. Will they eventually bring about a condition approaching socialism?

Commercialized vice and the liquor traffic.—Social control, under the conditions of city life, can, perhaps, be best studied in its attempts to stamp out vice and control the liquor traffic.

The saloon and the vice establishments have come into existence as a means of exploiting appetites and instincts fundamental to human nature. This makes the efforts that have been made to regulate and suppress these forms of exploitation and traffic interesting and important as subjects of investigation.

Such an investigation should be based upon thorough study: (1) of the human nature upon which the commerce has been erected, (2) of the social conditions which tend to convert normal appetites into social vices, (3) of the practical effects of the efforts to limit, control, and stamp out the vice traffic and to do away with the use and sale of liquor.

Among the things that we should desire to know are:

To what extent is the appetite for alcoholic stimulus a prenatal disposition?

To what extent may such an appetite be transferred from one form of stimulation to another; that is, e.g., from whiskey to cocaine, etc.?

To what extent is it possible to substitute normal and healthful for pathological and vicious stimulations?

What are the social and moral effects of secret drinking?

Where a taboo is established early in life, does it have the effect of idealizing the delights of indulgence? Does it do this in some cases and not in others? If so, what are the contributing circumstances? Do men suddenly lose the taste for liquor and other stimulants? What are the conditions under which this happens?