About This Book
In a future automated postal system, a single handwritten letter causes chaos by crippling and killing sorting machines, producing a blizzard of shredded mail and a cascade of mechanical failures. Human technicians and investigators discover that the envelope contains hand-formed characters, an obsolete, personal mode of communication that machines cannot process and that provokes visceral reactions among the mechanical caste. Officials struggle to interpret person-to-person writing and fear its disruptive implications for an advertising-driven, tightly controlled society. The narrative satirically contrasts bureaucratic reliance on automation with the capacity of intimate, noninstitutional expression to unsettle rigid systems.
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